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KMID : 1031020150210010012
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Quality Improvement in Health Care
2015 Volume.21 No. 1 p.12 ~ p.31
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Research of the Development of Training Program for Quality Improvement Experts
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Park Seong-Hi
Hwang Jeong-Hae
Choi Yun-Kyoung
Lee Sun-Gyo
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Abstract
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Objectives : The purpose of this study was to develop the qualification system for training of Quality improvement professionals who work for improving patients’ safety and healthcare quality.
Methods : Based on the various laws and regulations, and the operational status of other professionals’ qualification systems, a basic plan of professional qualification system of QI was drawn. And through meetings with QI experts, the final scheme of the concrete qualification system was developed.
Results : For management of professionals’s certification or qualification, fairness and reliability are important. To do this, setting the official standard, providing a standardized training program and having appropriate qualification test are required. In order to operate the qualification system strategically, 1) the introduction step, 2) dissemination and expansion step, and 3) fusing step should be considered. As a governing body for QI specialists’ qualification, ’QI professionals’ qualification Center (tentative)’ must have the committee to assure fairness, professionalism, and reliability. In addition, ’QI Experts Certification Department (tentative)" to develop standards for the qualification tests and conduct the tests program,’ QI experts Education Department (tentative name)" must be able to operate and maintain the QI training for professional qualifications. QI professional qualification exam must be taken by everyone regardless of age, gender, race, occupation, education, and work experience. The examination should include management, leadership, strategic planning and design, quality management, health care information, patient safety culture. Practical training courses can have three step programs; beginning, intermediate and special level.
Conclusion : The QI qualification system need strategic approaches for the experts working for healthcare quality improvement and patient safety. It should include the program of standardized contents and test, and operating protocol of the qualificaton system.
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KEYWORD
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Quality improvement experts, Qualification system, Training program
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